Privacy Policy

Introduction / About CSATS INC. (“C-SATS”)

We own and operate an online technical skills evaluation platform for persons in the medial field.

Our mission is to empower provide medical professionals with an efficient and effective skills-assessment tool.

We respect your privacy. We make it a priority to build your trust and confidence. In an effort to provide this level of trust around confidential information and privacy on the web we take the following approach to earning your trust.

  • First, we provide full transparency so that you know exactly what type of information we are collecting and using. The below privacy policy stipulates all of the activities we do and for what purposes.
  • Second, we provide simple ways to opt-out of our information collection practices in the below privacy policy.

About Your Participation

In order to access the assessment tools, users of our website will upload videos of medical procedure for evaluation.  When you upload each video, it will become publicly available, unless you specifically elect to have that video remain private – any such election must be made on a video-by-video basis.  When you upload each video, you must confirm that the video does not include any Protected Health Information or Personally Identifiable Information about the patient or any other third party; you may include your own Personally Identifiable Information.

Prior to uploading any video, you will be required to set up your personal profile, which you may update from time to time. The profile you create on site will not be publicly accessible unless otherwise indicated. 

Please read this Privacy Policy and our Terms of Use carefully as they both effect your rights and liabilities under governing laws.

You may make a copy of this Privacy Policy and our Terms of Use for your personal use. Use your browser’s “Print” button to print a copy of this Privacy Policy and/or Terms of Use.

If you disagree with the way we collect and process your information on this site, we recommend that you do not register as a user.

Information C-SATS Collects

Personally Identifiable Information

Personally Identifiable Information is information you voluntarily provide and that is collected when you register to use the services on the site. Personally Identifiable Information is information that can be used to identify you, or any other individual to whom the information may relate personally. We do not collect Personally Identifiable Information unless you choose to provide it to us. Some examples of Personally Identifiable Information that we collect may include:

  • A first and last name
  • A phone or other physical address, including street name, city or town
  • An email address
  • A telephone number
  • Contact information
  • Any other information that permits the physical or online contacting of a specific individual

Other information

As is true with most websites, we gather certain information automatically and store it in log files. This information may include:

Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data:

We may use this information in the administration of this site, diagnose problems with our server, to improve site usability, to analyze trends, to track users’ movement around the site, and to gather Demographic Information (definition below) about our user base as a whole.

Click-through URL

In some of our email messages we use a click-through URL linked to content on our site. When visitors click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our communications. If you prefer to avoid this type of tracking; avoid clicking text or graphic links on the site or in site related emails.

Pixel tags

Pixel tags are tiny graphic images that tell us what parts of our site visitors have visited. This allows us to measure the effectiveness of searches visitors perform on our site. Pixel tags also enable us to send email messages in a format consumers can read. Pixel tags also allow us to determine whether emails have been opened, thereby ensuring that we’re sending only messages that are of interest to consumers. We may use this information to reduce or eliminate messages sent to consumers.

Web Beacons

We employ or our third party tracking utility partner employs a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personal information.

Demographic Information

Based on our collection of your geographic location such as a submitted zip code or your IP address, we may extrapolate demographic characteristics about you. This data is not unique to you but refers to selected population characteristics, based on your geo-location and may include, age, preferences, gender, race or ethnicity, occupation, career history, interests and favorites.

Behavioral Information

Behavioral information, individual and aggregate, is about individuals’ online activity over a period of time to determine potential future behaviors or interests. We use behavioral information in aggregate to improve your web experience including presenting content and offers that may be most relevant to you based on previous online actions.

This information can include information regarding how visitors use our sites, the areas of the sites that are visited, what services are accessed, and information about your computer hardware and software, geolocation, browser, operating system type, domain names, access times, and referring Web site addresses.

Some of this information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services.

Cookie Information

A cookie is a small text file stored by a web site on your computer to track information. It is important to know that there are many types of cookies. We may link cookie information to Personally Identifiable Information. Following each cookie type are links for information on how to manage your privacy for that type of cookie.

Browser Cookies (HTTP Cookies) and IP address information:

  • We use browser cookies for application functions, login purposes and to deliver content on our Web site that is specific to your interests, and we may use information from cookies for advertising, and other marketing and content serving purposes.
  • The cookie does not track any personal information about you, provide us with any way to contact you, or extract any information from your computer.
  • We hope you will want the better service that cookies provide, but you may set your browser to refuse cookies.
  • However, by doing so, you will not be able to successfully use this service.
  • A third party cookie may be placed on your computer. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by this site only and does not cover the use of cookies contained in an advertisement on this site; which would be subject to the Privacy Policy of that respective business partner or advertiser.
  • http://support.microsoft.com/kb/278835
  • http://www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html
  • http://docs.info.apple.com/article.html?path=safari/3.0/en/9277.html
  • http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=15100
  • http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=223606

We encourage you to proactively manage the information companies collect about you in cookies through available online tools. One such tool can be found at the following website http://www.aboutads.info/choices/.

Other types of Cookies and IMPORTANT NOTICE

Violation of C-SATS’ Privacy Policy and/or Terms of Use for this site may result in a user being temporarily or permanently banned from the site. To prevent a banned user from being able to re-access the site by merely deleting browser cookies and creating a new login, C-SATS may use other types of cookies to store information that would identify a banned user. Use of such cookies would constitute C-SATS’ sole use of said technology for the exclusive purpose of identifying banned users and denying site access, and said technology is not used in any other instance for tracking, profiling, or storing of user data. Cookie management tools provided by your browser will not remove these types of cookies. To learn how to manage your privacy and storage settings for these types of cookies, click the links following each type of cookie below:

Local Shared Objects, also known as Flash cookies

Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Like normal cookies, Flash cookies are represented as small files on your computer. One method of managing Flash cookies is to adjust your preferences in the Macromedia Website Privacy Setting Panel.

  • http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
  • http://www.aboutcookies.org

Internet Explorer user Data Storage Cookies

  • http://msdn.microsoft.com/en-us/library/ie/cc197062(v=vs.85).aspx

HTML5 Session / Local / Global Storage Cookies and HTML5 Database Storage via SQLite Cookies

  • https://developer.mozilla.org/en/DOM/Storage
  • http://forums.mozillazine.org/viewtopic.php?f=7&t=2365853
  • https://addons.mozilla.org/en-US/firefox/addon/6623
  • http://machacks.tv/2009/01/27/flushapp-flash-cookie-removal-tool-for-os-x/

How C-SATS Uses Your Information

Some of the services we provide based on the information you have given us are described below:

  • To allow you to create an account
  • To create a profile for you based on information that you have provided to us
  • To contact you about site updates, informational and service-related communications, including important security updates
  • To generate internal reports about the use of our site
  • To enable you to provide feedback, to contact us, and for us to respond to you
  • To allow you to compare your performance against others within the same field
  • Occasionally we may utilize this information ourselves in an aggregate basis to provide information relevant to the medical industry.

In certain circumstances we may share Personally Identifiable Information for the following purposes:

  • We may employ other companies and individuals, as our subcontractors, to perform functions on our behalf. These companies and individuals may not share any Personally Identifiable Information with any third party. All such subcontractors are contractually obligated to use and maintain the confidentiality of Personally Identifiable Information in a manner consistent with this Privacy Policy.
  • The authentication and verification of Personally Identifiable Information to prevent fraud on our platform.
  • Disclose Personally Identifiable Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating the site’s Privacy Policy and/or Terms of Use.
  • Disclose or access Personally Identifiable Information when we believe in good faith that the law requires it, and for administrative and other purposes deemed necessary to maintain, service, and improve our products and services and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Data Retention

We will retain your Personally Identifiable Information as long as your account is active, or as needed to provide you services, or until you opt-out. However, we may retain certain data you provided as we deem necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. C-SATS disclaims any liability in relation to the deletion or retention of information. 

Children

We do not knowingly collect Personally Identifiable Information for children 12 and under. We do not associate cookie data with Personally Identifiable Information about children. If we become aware that a child has circumvented this policy we immediately terminate the related account and delete all information/data associated with the account.

Your California Privacy Rights – Notice of Compliance to California Residents

California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code. As required by the California Act, this Privacy Policy identifies the categories of Personally Identifiable Information that we collect through this Site about individual consumers who use or visit this Site and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared.

Depending on the visitor’s activity at this Site, certain “Personally Identifiable Information” (as that term is defined in the California Act) may be collected, in addition to information set forth in other sections of this document. For purposes of the California Act, the term “Personally Identifiable Information” means individually identifiable information about an individual consumer collected online by us from an individual and maintained by us in an accessible form, and may include any of the following:

  • A first and last name.
  • A home or other physical address, including street name and name of a city or town.
  • An e-mail address.
  • A telephone number.
  • Contact information
  • Any other identifier that permits the physical or online contacting of a specific individual.
  • Information concerning a user that the website collects online from the user, and maintains in personally identifiable form, in combination with an identifier described within this privacy policy.

See section above entitled “Updating Personally Identifiable Information” for a description of the process that we maintain for an individual consumer who uses or visits this Site to review and request changes to any of his or her Personally Identifiable Information that is collected through this Site.

See section above entitled “Changes to This Privacy Policy” for a description of the process by which we notify consumers who use or visit this Site of material changes to our Privacy Policy. The effective date of this privacy policy is the date shown as the Last Updated date at the beginning of this document.

California Shine the Light Law (SB27) Compliance Statement

Under California S.B. 27 (“Shine the Light” Law), California residents have the right under certain circumstances to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to compliance@ csats.com and please include the phrase “California Privacy Request” in the subject line, the domain name of the website you are inquiring about, along with your name, address and email address. We will respond to you within thirty days of receiving such a request.

How to Contact Us

We welcome your input and feedback about our sites and the services that we provide to you. If you have any questions regarding this Privacy Policy or related Terms of Use, you may contact us via:

Email: privacy@csats.com
Mail: Attention: Privacy & Compliance, CSATS Inc., 4512 University Way NE, Seattle, WA 98105