Product Manager


Our Company

C-SATS, Inc., now a part of the Johnson & Johnson family, through its operating companies, is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices. We strive to provide scientifically sound, high quality products and services to help heal, cure disease and improve the quality of life. C‐SATS offers a personalized performance management platform developed by a team of surgeons, engineers and biostatisticians at the University of Washington. C‐SATS is subscription based and enables surgeons to upload surgical videos for assessment by expert surgeons and trained reviewers who provide objective and confidential feedback on technical skills.


the opportunity

The primary focus of the Product Manager is to leverage your deep understanding of our users, business, technology, competitors, market, and guide the business to fulfill the company’s why. Your mission is to solve for real needs and improve the product over its lifecycle with the objective of generating the biggest possible value to our users and the business. Success will be measured on outcomes, and not features. You will...

  • Contribute to high-level strategic decisions, product vision and roadmaps
  • Convey product strategy in your area in the form of a short- and long-term product roadmap, prioritizing features based on level of importance and time to execute
  • Define a set of business and product requirements to communicate the product strategy to various stakeholders
  • Help coordinate and support the different teams that go into product creation — business, engineering, design, sales, marketing, and support teams
  • Foster and contribute to a user-centered company culture


Why This Matters

Your work will have a direct impact on patient safety.  C-SATS measures technical skills in healthcare practitioners, skills that directly impact clinical outcomes; poor performers generate 3x more complications and 5x more deaths than top performers.  Our system generates 10x the amount of information about an individual’s skills in 1/10th the time of traditional peer review.  Major medical centers have completed 1.5 million assessments with C-SATS, and they depend on our system to ensure the quality of their practitioners and the safety of their patients.


what you're all about

Core Competencies, Skills and Experience Requirements

  • 6+ years of professional experience as a product manager on Web-based products
  • Engage in research and interview activities directly with users and customers
  • Synthesize user feedback and ideas into an easily consumable digest
  • Work with stakeholders to prioritize and make evidence-based product decisions
  • Ensure alignment across product org and with all key stakeholders
  • Define and prioritize business and product requirements
  • Support business and product initiatives by collaborating with design and engineering teams to identify and prioritize minimum lovable iterations based on user needs and technical feasibility
  • Identify and track success metrics in your product areas to understand what to continue or stop resource investment
  • Identify opportunities to continually improve and scale the product, design, engineering, and operational cycle across the organization
  • Collaborate in an environment that uses methodologies such as LEAN, Agile, Scrum, or Kanban
  • Contribute to the continuous refinement of product management and cross-functional team collaboration processes
  • Create new and maintain existing features
  • Set up, run, and present during relevant meetings
  • Thrive in a fast-paced environment and navigate ambiguity by setting focus
  • Highly proficient in using MacOS, Microsoft Office 365 suite, Slack, analytics tools such as Tableau, Google Analytics, etc. We use TargetProcess to manage product development and ProdPad to manage the product roadmap to track and synthesize feedback and ideas
  • Professional level communication skills in English, written and spoken
  • You are not bothered by seeing blood and internal organs. Watching surgical videos is a requirement for this role
  • You are not averse to being current on all your vaccinations such as MMR, Chicken Pox, annual influenza, etc.
  • Up to 15% travel opportunities for business purposes

Bonus Skills

  • Service design experience
  • UX design experience
  • Mobile device experience (app and mobile web)

Human Qualities

  • Kindness towards self and others
  • Continuous improvement is a part of who you are
  • Open to giving and receiving radical candor
  • Considerate of how your work and/or behavior may impact the holistic outcome
  • Strong sense of responsibility to cultivate an environment that celebrates and nurtures diversity in the workplace
  • Share by default
  • Have the “startup” spirit. You contribute to making C-SATS the best place you’ve ever worked



  • Competitive compensation including salary, commission and equity
  • Full benefits stack, including medical, dental and vision


How to apply

Send your resume and cover letter to